FAQs

FAQs

HOW DO I PLACE MY ORDER?
Simply select your style on the product page, click the “Add to Cart” button, and follow the easy steps to complete your order.
We will prepare your order and notify you once it is on the way!

HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?
Orders are usually shipped within 1–3 business days. Shipping may take an additional 3–7 business days.

MY TRACKING NUMBER IS NOT WORKING
It may take 1–4 days for tracking numbers to appear in the courier’s system. Occasionally, a courier may lose an order. If the tracking number still doesn’t work after a few days, please contact the carrier directly.

I NEED HELP WITH A DELAYED ORDER
Orders are usually shipped within 1–3 business days. Shipping may take an additional 3–7 business days.
If your order has not arrived after 10 business days, please contact our team – we’ll be happy to assist you.

WHAT PAYMENT METHODS DO YOU ACCEPT?
We offer a variety of payment options to make your shopping experience as smooth as possible.

Credit/Debit Cards: Visa, MasterCard, American Express, UnionPay, JCB

Digital Wallets: Apple Pay, Google Pay, Shop Pay

Online Payment Platforms: PayPal

WHEN WILL MY CARD BE CHARGED?
Your card will be charged immediately after a successful order.

HOW SECURE IS MY PERSONAL INFORMATION?
We adhere to the highest industry standards to protect your personal information during payment and purchase.
Your credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, which is commonly used for online payments. Your credit card information is only used to process the requested transaction and is not stored afterward.

Contact Information:
Email: support@uniquelyyourgifts.com

Opening Hours (New York Time, EST/EDT):

Monday - Friday: 09:00 AM - 06:00 PM

Saturday - Sunday: 09:00 AM - 04:00 PM